Benefit Specialist Program for Rock County Seniors

Outreach Schedule

About The Program

benefit spec 1This program is a federal and state man- dated advocacy program, funded through the Older Americans Act and State dollars. Benefit Specialists are provided in-depth, on-going training and assistance in the areas of benefit and entitlement programs, as well as other legal issues. In Rock County, this program is sponsored by the Rock County Council on Aging.

How do I reach an Elder Benefit Specialist?

All it takes to contact a Benefit Specialist is a phone call! Some questions can be answered over the phone. Appointments can also be made to meet at the office. Benefit Specialists also perform monthly outreach during scheduled hours at various sites around the County. If home bound, arrangements can be made for a home visit from the Benefit Specialist.

Seniors who reside in Rock County may contact the Elder Benefit Specialist at 608-757-5414.

What is a Benefit Specialist?

A Benefit Specialist is the local service provider who is responsible for assisting older persons in gaining access to benefits, entitlements, and legal rights. The Benefit Specialist works with county residents 60 years of age and older, regardless of financial status.
The purpose of the Rock County Benefit Specialist Program is to promote and preserve the self-sufficiency, dignity, independence and financial security of older persons.

Who should use this service?

  • Anyone 60 years of age or older who has a problem securing, or wants to know more about, a public or private benefit
  • Older persons who need help in organizing the paperwork when applying for benefits
  • Older persons who were denied a benefit they think they are entitled to receive.

How can a Benefit Specialist help?

  • Provide accurate and current information on your benefits;
  • Suggest alternative actions that you can take yourself to secure benefits or appeal denials of benefits;
  • Advocate on your behalf with the other parties involved;
  • Explain what legal action or other possible solution is required; and/or;
  • Refer you to an appropriate attorney. Benefit Specialists also help with the following:
    • Medicare
    • Medicare Supplemental Insurance
    • Supplemental Security Income (SSI)
    • Social Security
    • Medical Assistance
    • Consumer Problems
    • Age Discrimination in Employment
    • Homestead Tax Credit
    • Housing Problems
    • Supportive Home Services
    • Food Stamps
    • Veteran's Administration Benefits
    • Other Legal and Benefit Problems

How much does it cost?

benefit spec 2There is no charge for this service. The Elderly Benefit Specialist program is supported with funds from the State of Wisconsin and the federal Older Americans Act. People assisted by the program are encouraged to make a donation toward the cost of the service. All donated funds will be used to expand these services. Service will not be refused or limited in any way if a contribution is not made.

What about confidentiality?

All files and correspondence are kept locked, and your conversations with the Benefit Specialist will remain confidential. You may be asked to sign a release of information so the Benefit Specialist can advocate on your behalf.

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