The Economic Support Division determines eligibility for Medical Assistance (MA), FoodShare (FS), ChildCare (CC), and Badger Care Plus (BC+) and Interim Assistance programs.
Beginning January 1, 2013 Forward Services Corporation administers the W-2 Program in Rock County. Anyone interested in applying for W-2 and/or wanting information about the program may contact a Resource Specialist at (608) 741-3412.
Southern Call Center Serving Rock, Iowa, Crawford, Green, Grant, Jefferson and Lafayette Counties
Effective January 3, 2012 the Economic Support Division will be using the Southern Call Center to process changes for the FoodShare, BadgerCare/Medical Assistance and Child Care.programs. The Southern Call Center will serve Rock, Iowa, Crawford, Green, Grant, Jefferson, and Lafayette County Economic Support customers. The Southern Call Center hours of operation are 8:30am to 4:00pm Monday through Friday. It is closed on holidays.
Economic Support Case workers will continue to process initial applications, reviews, six-month report forms, and Child Care Authorizations.
Southern Call Center Contact Info
- Toll Free Phone: 1-888-794-5780
- Central Processing Unit Fax: 1-855-293-1822