Tera O'Connor, Program Manager

Liane Felton, Program Supervisor
L[email protected]


What is CST?

CST is a strength-based process in which a team develops and implements an individual plan. The plan is an approach that responds to families with multiple, often serious needs in the least restrictive setting. It is not a service or program but rather a process that is community based and supported.

Each team develops an individual plan. Approaches used by the team are determined by identified strengths and needs of the family and team members. Parents are partners on the team and have ultimate ownership of the plan. The strength-based approach builds on responses and activities that have worked. The plan focuses on what is normal for the child's age, cognitive ability, gender and culture.

Plans change as circumstances in the life of the child and family change. Services are supported through collaborative efforts of agencies, government and volunteer efforts. Outcomes and progress are measured and evaluated often.

Who is eligible?

When making a referral, the child you are considering should meet the following criteria:

  • Child is involved in at least two direct services such as Behavioral Health (therapy or medication management), Special Education, Juvenile Justice, Child Protective Services, or Drug and Alcohol treatment.
  • Other interventions have not been successful over time, persistent obstacles to service access and/or a need for service coordination.
  • Child is at risk of out of home placement (including hospitalization) or has a date for transitioning home from an out of home placement.
  • Parents are willing to be involved in the CST process, or at least are willing to learn more about it.

If you have questions regarding eligibility, please feel free to contact Liane Felton at (608) 757-5357 or via e-mail at [email protected]

If you would like to make a referral, please contact the Intake Line at (608) 757-5229.



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